Area Manager

Website CHorizons Christian Horizons

Supporting people with exceptional needs to belong

Founded in 1965, Christian Horizons is a non-profit, faith-based charitable organization serving people with exceptional needs in Canada and in developing countries around the world. With over 3,500 employees, Christian Horizons supports nearly 2,000 people with developmental disabilities and their families through residential and ancillary programs such as participation supports, employment supports, and supported vacation opportunities. Christian Horizons has more than 200 residences as well as respite care and independent living locations throughout Ontario and Saskatchewan. Internationally, Christian Horizons works in partnership with local organizations to promote the inclusion and rights of people living in exceptional circumstances in seven developing countries. We are currently hiring for the following position in the Ottawa and Kingston area:


(40 hour/week)

EAST DISTRICT (Serving the Ottawa and Kingston regions)

If you are passionate and experienced in guiding leaders, we are looking to connect with you.

As a member of the East District Leadership Team and under the direction and supervision of the District Executive Director, the Area Manager is responsible for providing leadership and support to the District program management team in all matters of program operations. The Area Manager will be responsible to ensure excellence in service delivery, employee relations and strategic plan implementation though direct supervision, coaching, performance development and management. The Area Manager shall work within approved strategic plans and established policies and procedures, ensuring that Person Centered Support principles are adhered to and upheld in service delivery, while maintaining organizational integrity and accountability for the people served in the district. Area Manager’s facilitate activities relating to the Ethical Review Committee and are responsible for monitoring the implementation of standards relating to intrusive procedures. They liaise with agencies in their district and participate in community planning and MCSS initiatives as directed, as well as also coordinating and participating in inquiry teams as required. Frequent travel will be required between Ottawa and Kingston for this position. Area Managers establish, document and maintain record-keeping systems for general records, individual and family correspondence, MCSS documents, and internal filing and records retention systems. The Area Manager also provides orientation and mentoring to new Managers, and will be involved in decision making and various interview and hiring processes. The Area Manager is accountable to resolve conflicts and mediate employee relations matters, collaborating with the Human Resources and the Staff Relations Representatives. The Area Manager is also responsible for sharing crucial information and reports with the both the district team and the team of managers to whom they provide leadership in a timely manner. An essential responsibility of the Area Managers includes the promotion of Christian Horizons within the local Christian community by offering expertise and supports, soliciting support and encouraging places of belonging for people with exceptional needs, as they cultivate and nurture organizational relationships with local and Christian communities.


Candidates should possess a valid Ontario “G” License. They must have a relevant Bachelor Degree in General Arts, Social Work, or Business Administration or a related field (Master’s Degree level preferred), along with approximately 5 years’ experience in a management/leadership capacity and approximately 5 years’ Developmental Services experience. The successful applicant will have strong interpersonal skills, excellent organizational and communication skills, and be self-motivated. Must demonstrate sound judgment in making decisions and the performance of their job responsibilities and be capable of facilitating the resolution of contentious interpersonal conflicts, as well as possess analytical problem solving skills in the area of human resources, finances, and operations. The successful applicant should be competent and current in Person Centred Supports and recruitment and technical skills. Excellent computer skills are required. A preferred asset also includes proficiency in speaking/reading French

The Area Manager is expected to fully embrace the Christian Faith Foundation of the organization, permeate Christian Horizons’ Vision, Mission and Values, and act as a representative of Christ with all contacts and dealings both internally and externally to the organization. 

We seek to provide accessibility through all stages of the hiring process for all applicants with disabilities consistent with our Accessibility Policies and the AODA. Please let us know if you require an accommodation and we will work with you to meet your accessibility needs.
Application Deadline: Thursday July 20th, 2017 by 12:00pm (noon)

Start Date: To be determined

Applicants must apply ONLINE to the Recruitment & Employee Relations Specialist at:

c/o Christian Horizons, East District Office

1950 Merivale Rd, Unit 3, Nepean, ON  K2G 5T5


Fax: 613-225-5955