VP Institute Strategy & Practice Operations – GI & General Surgery

General Summary

The Vice President, Operations, AHMG and Institute works in partnership with physician and health system leaders to deliver growth and high-quality, high-value patient care. Using an integrated approach, the VP is responsible for the strategic direction of the AdventHealth Medical Group CFD providers of designated service lines as well as the medical and surgical programs within a specified Institute. The primary responsibility for the Medical Group is to ensure that excellent daily operations of each practice are present. Operational responsibilities include leading and directing the operational aspects of all physician practices within their scope of responsibility.

The primary responsibility for the Institute is the development of strategies and standards of care across the service line, physician practices and outpatient programs to fully integrate care and drive a value-based model. This may include oversight and/or leadership of program administrators, provider teams and ancillary support teams as needed to effectively drive performance across the care continuum. Advises/manages all service areas that impact patient care for the patient population and provides leadership and subject matter expertise for the service line resulting in high quality outcomes and effective performance. Plans, directs, coordinates and serves as the administrative liaison for service line activities, projects and programs including marketing and philanthropy and any other activities and specialty in nature.

Works closely with the medical leadership regarding patient services including delivery of services, state of relevant technology and equipment, revenue generation, reimbursement changes, budget and all gin-left: .75in; text-indent: -.25in; mso-list: l2 level1 lfo5; tab-stops: list .75in;”>

• Partner with administrative and physician leaders to drive quality of care and reputation improvements and create standards of care across the service line
• Support Clinical Performance Improvement activities and contribute to the organization improvement.
• Translate strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
• Secure and compare information from multiple sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria.

Build Talent and Lead Teams

• Provide proper attention to development coaching to help others excel in their current or future job responsibilities and prepare for succession planning.
• Establish systems and processes to attract, develop, engage, and retain talented employees; create a work environment where people can realize their full potential.
• Motivate others and drive accountability to attain successful outcomes and business objectives.
• Initiate, promote and/or participate in interdisciplinary collaboration regarding patient care.

Leading through Vision and Values

• Keep the Seventh-day Adventist faith-based values of Christian service and the AHS Vision of “Extending the healing ministry of Christ” as a priority of decision making and action.
• Ensure that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Support, promote and participate in community service activities.

Knowledge And Skills Required

• Thorough knowledge of physician practice operations, strategic planning, billing and coding.
• Ability to handle a large number of tasks and projects at one time.
• Must possess an understanding of the operation of hospital departments and service lines.
• Knowledge of clinical practices and processes, legal and regulatory requirements and mandates, and the ability to gather and evaluate data and outcome results to use in programmatic development.
• Outstanding written and verbal communication skills. Able to effectively express ideas and views through public speaking, presentations, reports, and professional correspondence.
• Exceptional people management, leadership skills, and the capacity to relate to people in a manner that wins confidence and establishes support.
• Leadership ability, accepts responsibility, exercises authority and functions independently
• Strategic vision and thinking coupled with execution excellence. Ability to position the organization for the future and identify changing market demands within the service line while executing on a business plan and implementing tactically.
• Strong business acumen, intelligence, and capacity.
• Approaches his/her work as an interconnected system. Ability to understand major objectives and break them down into meaningful action steps.
• Strong organizational abilities and the flexibility to adjust to changing conditions and the various details of the position.
• Proficient computer skills, particularly with Microsoft Office suite.

Knowledge & Skills Preferred

• N/A

Education And Experience Required

• Bachelor’s degree, particularly in a healthcare business or clinical science.
• Minimum of ten (10) years of diverse experience in specialty practice operations and/or strategy development/execution relative to service line, with a minimum of three years of experience in program development.
• Minimum of seven (7) years in progressively responsible administrative work or directorship of multiple departments in a hospital or hospital system.
• Extensive experience working closely with physicians and proven ability to gain trust and credibility
• Extensive experience facilitating and managing challenging situations, including conflict resolution and demonstration of outstanding interpersonal skills
• Experience in facilitating high-level multidisciplinary group decisions

Qualifications

EDUCATION AND EXPERIENCE PREFERRED:

• Master’s degree in Business Administration, Health Services Administration, Nursing Administration, or Nursing Sciences

Licensure, Certification Or Registration Required

• N/A

Licensure, Certification Or Registration Preferred

• MGMA certification that demonstrates all six bodies of knowledge recognized by the MGMA, Certified Medical Compliance Officer (CMCO), comparable certifications

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical